Right of withdrawal

Right of withdrawal

As a consumer you have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (FNLY IT UG (haftungsbeschränkt), Am Kraftwerk 23, 34582 Borken, Germany, support@hyplio.com) of your decision by an unequivocal statement (for example by email). You may use the model form below, but it is not obligatory. To meet the deadline, it is sufficient to send your communication in time.

Effects of withdrawal

If you withdraw effectively, we refund all payments received without undue delay and at the latest within fourteen days, using the same means of payment.

Early expiry for digital services

The right of withdrawal expires early if we have started performance at your express request before the end of the period and you have confirmed that you lose your right of withdrawal once performance begins (Section 356 (5) BGB). If the service starts at your request during the withdrawal period and you withdraw, you owe a reasonable amount for the service provided until the withdrawal (Section 357a (2) BGB).

Start of performance: performance is deemed to start when the server is provided or when you first connect to the server. Any pro-rata amount is calculated from that point. Game server hosting is a service and not downloadable digital content; first use alone therefore does not make the right of withdrawal expire entirely, and pro-rata billing applies.

Model withdrawal form

If you want to withdraw from the contract, please fill in this form and send it back.

To: FNLY IT UG (haftungsbeschränkt), Am Kraftwerk 23, 34582 Borken, Germany, support@hyplio.com

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service:

Ordered on / received on:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.